Payment Options

Payment is needed when services are rendered. In order to focus on our patients' needs, customer service, and minimizing costs, we are unable to accept billing plans.

We accept cash, debit and all major credit cards - (Visa, Mastercard, Discover, American Express). All cards must be signed by the owner of the card. We no longer accept checks.

All clients are required to have a credit card on file. We will automatically apply any missed appointment fees to your card. Clients must bring the actual card to their appointment in order to place the card securely on file and will be asked to update the card as needed. Any client who can't put a card on file will be asked to come in and pay for the appointment in full prior to being scheduled. 


CareCredit - When unexpected illness strikes a pet, unexpected expense strikes as well. We understand this and offer special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into several monthly installments. You can either apply at our hospital or online at the CareCredit website.

Highlights of the CareCredit program:

  • Low Monthly Payments
  • Interest-Free For 6 Months (over $200)
  • Determine Approval in a Few Minutes

Cancellation Policy- You may cancel your appointment without charge up to 24 hours preceding your appointment. Same day cancellations or missed appointments will be charged $40 (medical appointment) and $100 (surgical appointment). If you consistently do not call to cancel your appointment or do not show up for your scheduled appointment you may be charged full price for scheduled services.


Insurance For Your Pets:

Pet insurance may be beneficial for you! Your pet must be insured before accidents or illnesses occur. To learn more, please visit one of the following pet insurance websites:

Location

Find us on the map

Office Hours

By Appointment Only

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-8:00 pm

Wednesday:

8:00 am-8:00 pm

Thursday:

8:00 am-8:00 pm

Friday:

8:00 am-6:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed

Testimonials

Read What Our Clients Say

  • "Nothing but great things to say about everyone at SCAEP. The staff is so compassionate and caring; I can't thank you enough for all you have done for me and my furry friends!"
    Brittany S.
  • "I have been taking my rabbit here since 2009 and could not say enough good things about the staff and the care she's received!"
    Tara P.