Hi everyone! We would like to announce that as of July 1st, 2016, our system for after-hour emergency care will be changing. Between the hours of 6 and 11pm, all currently-established clients with an urgent or emergent situation will be advised to call our office phone number at 716-759-0144.
Please listen to the instructions within our voicemail message, where you will be directed to call an answering service regarding the nature of your emergency. Our on-call veterinarian - Dr. Wade, Dr. Burdeaux, or Dr. Reed - will return your phone call within ten minutes and you will determine together what your next step should be. If you do not receive a response within those ten minutes, we ask that you please call the answering service again.
We must stress that this service is for current and established clients ONLY, who have had a pet seen at our office previously during normal business hours. Our veterinarians are unable to see new or inactive clients during after-hour care. Unfortunately, we cannot make any exceptions to this rule at this time.
If you are a client of another veterinarian, we advise you to call your regular clinic for emergency instructions. For pet owners without a regular veterinarian AND emergencies after 11pm, you will be instructed to call the College of Veterinary Medicine at Cornell at 607-253-3060.
If you have any questions regarding these upcoming changes, you may call our office or send us an email at email@example.com.
Thank you for your endless support and understanding!
The entire staff here at SCAEP would like to wish a warm welcome to Dr. Richie Burdeaux, who will be joining our practice this upcoming May. We look forward to working with him and can't wait for him to meet all of you!
Dr. Wade will be in Long Island to speak at the LIPS EXPO 2014 where she will be discussing the "Beak Helmet" for birds that have suffered traumatic beak injuries, as well as "Moldy Stomach," or Avian Gastric Yeast (pictured under microscopic view below). Our very own patient, Disco the parakeet will be in attendance as well!
Check out their website for more information about LIPS as well as the expo itself! http://liparrotsociety.org/parrotexpo.htm
Presenting challenging surgical repair of a severe scalp head wound on a red-tailed hawk.
Dr Wade applying a Tegaderm patch to the hawk's head wound
This is the patient after several surgeries and healing well. (Note his new hairstyle)
To see more about AAV (Association of Avian Veterinarians), click here!
BY APPOINTMENT ONLY
Nothing but great things to say about everyone at SCAEP. The staff is so compassionate and caring; I can't thank you enough for all you have done for me and my furry friends! - Brittany S.
I have been taking my rabbit here since 2009 and could not say enough good things about the staff and the care she's received! - Tara P.
OUR GOAL IS to provide comprehensive healthcare for the companion bird, small mammal, and reptile. We are an exotic-only animal hospital with a wide range of services available to you and your pet. Our practice accepts emergency cases as well as general health checkups, surgical cases & consultations, nutritional advisement, dental issues, and more!
For established clients only: If you are faced with an exotic emergency after our normal business hours, please call 716-759-0144 and LISTEN TO INSTRUCTIONS WITHIN OUR VOICEMAIL MESSAGE. You will be directed to call an answering service regarding the nature of your emergency.
After-Hour Emergency Schedule
|Monday thru Friday||6:00pm-10:00pm|