WARNING

You are using an outdated browser. Please upgrade your browser to improve your experience.

Close [x]

Contact us

SCAEP is now seeing established clients for after-hour emergency care!

Emergencies happen, even to our exotic pet species!  We understand that sometimes your pet needs us most after-hours, when unplanned accidents or emergencies often occur. 


AFTER-HOUR EMERGENCY SCHEDULE

Monday thru Friday 6:00pm-10:00pm
Saturday 12:00pm-10:00pm
Sunday 8:00am-10:00pm


 


Please call 716-759-0144 and LISTEN TO INSTRUCTIONS WITHIN OUR VOICEMAIL MESSAGE, where you will be directed to call an answering service regarding the nature of your emergency.

Our on-call veterinarian - Dr. Wade, Dr. Burdeaux, or Dr. Reed - will return your phone call within ten minutes and you will determine together what your next step should be. If you do not receive a response within those ten minutes, we ask that you please call the answering service again.

We must stress that this service is for current and established clients ONLY, who have been seen at our office during normal business hours prior to needing after-hour services. Our veterinarians are not able to see non-existing clients for after-hour care at this time.

If you are a client of another veterinarian, we advise that you call your regular clinic for emergency instructions.

For pet owners without a regular veterinarian AND current clients with emergencies after 10pm, you will be instructed to call the College of Veterinary Medicine at Cornell at 607-253-3060.